Customer service

See your case

Her kan du følge din sag. Det er kun muligt at åbne din sag med det link du har modtaget i din mail. Der kan gå op til 20 sekunder inden din sag automatisk åbner her.

1

Create a case. Remember to be detailed so that we can help as best as possible. In the event of a complaint use this form.

2

Customer service receives your case and looks it over. You will receive a response up to 2 days after the creation.

3

You will receive an email when there is new information in your case. Open the email and (IMPORTANT) use the link in the email to open and view your case.

4

Customer service has found a solution to your case. If you have more questions, you can answer the case, otherwise you can close it.