Customer service

Produkt Levering Returnering Kundeservice Kontakt

Product

What batteries do the lights use?

How long can the lights stay on?

Can the remote control be used for all lights?

Can indoor lights be placed everywhere?

Can outdoor lights last in all weathers?

Delivery

How fast is your delivery?

Who do you use for delivery?

Can you choose home delivery and post office yourself?

Return

How long can you return your package?

My product is defective, what do I do?

I am missing an item in my order

Customer service

Where do you ship from?

Can you come and pick up your package yourself?

I have already created a case, but you are not responding

Contact

Har du brug for hjælp, har du spørgsmål eller er der noget du vil tale med kundeservice om? Så brug formularen herunder. Skriv først din email adresse og tryk derefter opret sag. Herefter skal du udfylde nogen spørgsmål og skrive din besked.

*Den indtastede mail, vil få en mail så snart der er nyt i din sag.

1

Create a case. Remember to be detailed so that we can help as best as possible. In the event of a complaint use this form.

2

Customer service receives your case and looks it over. You will receive a response up to 2 days after the creation.

3

You will receive an email when there is new information in your case. Open the email and (IMPORTANT) use the link in the email to open and view your case.

4

Customer service has found a solution to your case. If you have more questions, you can answer the case, otherwise you can close it.